Join us in this enlightening podcast episode as Stephen Fulkerson, Vice President of Customer Success Research at TSIA, engages in a thoughtful conversation with Irit Eizips. Explore the intricate world of ethical predicaments within the realm of customer success and discover effective ways to avert unethical conduct.
In this episode, you'll delve into:
Tune in to gain a deeper understanding of the ethical landscape in customer success and equip yourself with the knowledge to foster a responsible and trustworthy approach in your professional journey.
Watch the full video on YouTube: https://youtu.be/YjbOhJWqrd4
📑 Blog: 3 Ethical Dilemmas in Customer
📑 Blog: Importance of Customer Communication for Customer Success
📑 Blog: Who should own the Renewals and Upsells? Sales or Customer Success?
🎥 Video: RENEWAL OWNERSHIP: Account Executive Vs. Account Manager
🎥 Video: Who should own the Renewals and Upsells? Sales or Customer Success?
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