Join me in this captivating podcast episode where I sit down with Avner Baruch, Director of SMB Sales Operations and Enablement at Rapyd, to delve into the realm of CS Operations and its profound impact on the performance of Customer Success Managers (CSMs). Together, we explore a range of critical topics:
Join us for this dynamic podcast episode filled with practical knowledge and valuable advice on leveraging CS Operations to elevate the performance of your Customer Success team. Get ready to unlock the potential for enhanced customer success and organizational growth
🎥Dive into the full video here: https://youtu.be/lnft5ymVJiI
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Additional Resources
📑 Blog: The Beginners Guide to Scaling Customer Success
https://www.csmpractice.com/how-to-scale-your-customer-success-team/
🎥 Video: When and how to set up your CS Operations
https://bit.ly/3ONLEQa
🎥 Watch this video: Maturity Model for Customer Success
https://bit.ly/3Iagctb
⏬ Download: Customer Success Operations Maturity Scoring Model
https://www.csmpractice.com/cs-ops
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Whenever you’re ready, here are three ways to build, optimize, or scale your Customer Success practice:
1. Enhance Your Customer Success Approach — Grab a free copy of our Customer Success templates and infographics to streamline your strategies. Click Here
2. Join Our YouTube Community — Explore Customer Success insights and strategies with industry experts. Learn from professionals about optimizing partner relationships in the tech sector. Click Here
3. Connect with Us on LinkedIn for Growth — Looking to elevate your Customer Success? Connect with us on LinkedIn for engaging discussions and insights. Follow our page and reach out directly to start a conversation about your business needs. We're here to guide you toward success. Connect on LinkedIn
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