During this podcast episode, Rapyd's Director of SMB Sales Ops & Enablement, Avner Baruch interviews Irit Eizips on her insights on the significance of customer success as a function and strategy for businesses.
The conversation touched on topics such as the evolution of customer success and how educating the industry on its practices played a crucial role during its early stages.
Additionally, they explored the distinction between customer success as a function and strategy, and why it is particularly relevant for organizations that rely on subscription-based models.
If you're interested in learning more about customer success and how it can benefit your business, be sure to watch this episode now!
◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️
Additional Resources:
📑 Blog: Customer Success Career Development
https://bit.ly/3LGqRff
🎥 Video: Hiring the right customer success managers
https://bit.ly/38SJLSV
🎥 Video: Getting your FIRST CSM (Customer Success Manager) Role
https://bit.ly/3lOZdST
🎥 Video: From ACCOUNT MANAGER to Customer Success Manager (CSM)
https://bit.ly/3sY8nAs
🎥 Video: ACCOUNT MANAGERS vs. Customer Success Managers (CSM's)
https://bit.ly/3a32H1F
🎥 Video: Leadership EXPECTATIONS From The Customer Success Function
https://bit.ly/39X
◾️◽️◾️◽️◾️◽️◾️◽️
Whenever you’re ready, here are three ways to build, optimize, or scale your Customer Success practice:
1. Enhance Your Customer Success Approach — Grab a free copy of our Customer Success templates and infographics to streamline your strategies. Click Here
2. Join Our YouTube Community — Explore Customer Success insights and strategies with industry experts. Learn from professionals about optimizing partner relationships in the tech sector. Click Here
3. Build Your CS Strategy — If you're a startup executive eager to elevate your Customer Success strategies, our Mastermind program is designed for you. Collaborate with leading customer success professionals to gain the clarity and tools needed to effectively implement and enhance Customer Success in your organization. Click Here
◾️◽️◾️◽️◾️◽️◾️◽️
📌 Visit our Website - CSM Practice
📌 Sign up for our Newsletter
During this podcast episode, Rapyd's Director of SMB Sales Ops & Enablement, Avner Baruch interviews Irit Eizips on her insights on the significance of customer success as a function and strategy for businesses.
The conversation touched on topics such as the evolution of customer success and how educating the industry on its practices played a crucial role during its early stages.
Additionally, they explored the distinction between customer success as a function and strategy, and why it is particularly relevant for organizations that rely on subscription-based models.
If you're interested in learning more about customer success and how it can benefit your business, be sure to watch this episode now!
◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️
Additional Resources:
📑 Blog: Customer Success Career Development
https://bit.ly/3LGqRff
🎥 Video: Hiring the right customer success managers
https://bit.ly/38SJLSV
🎥 Video: Getting your FIRST CSM (Customer Success Manager) Role
https://bit.ly/3lOZdST
🎥 Video: From ACCOUNT MANAGER to Customer Success Manager (CSM)
https://bit.ly/3sY8nAs
🎥 Video: ACCOUNT MANAGERS vs. Customer Success Managers (CSM's)
https://bit.ly/3a32H1F
🎥 Video: Leadership EXPECTATIONS From The Customer Success Function
https://bit.ly/39X
◾️◽️◾️◽️◾️◽️◾️◽️
Whenever you’re ready, here are three ways to build, optimize, or scale your Customer Success practice:
1. Enhance Your Customer Success Approach — Grab a free copy of our Customer Success templates and infographics to streamline your strategies. Click Here
2. Join Our YouTube Community — Explore Customer Success insights and strategies with industry experts. Learn from professionals about optimizing partner relationships in the tech sector. Click Here
3. Build Your CS Strategy — If you're a startup executive eager to elevate your Customer Success strategies, our Mastermind program is designed for you. Collaborate with leading customer success professionals to gain the clarity and tools needed to effectively implement and enhance Customer Success in your organization. Click Here
◾️◽️◾️◽️◾️◽️◾️◽️
📌 Visit our Website - CSM Practice
📌 Sign up for our Newsletter