In this podcast episode, Richard Harris shares some valuable insights on the essential sales skills that can help boost the success of customer success teams.
As a customer success manager, it's crucial to have a solid understanding of these skills to ensure your team's effectiveness in driving customer satisfaction and loyalty.
During this session, you'll learn:
So, if you're looking to enhance your customer success skills and take your team's performance to the next level, this episode is a must-listen.
Tune in to the full episode and discover the secrets to delivering exceptional customer experiences through the power of sales skills.
📑 Blog: Importance of Customer Communication for Customer Success
📑 Blog: Expansion Selling: A Proactive Data-Driven Strategy Framework
🎥 Video: Who should own the Renewals and Upsells? Sales or Customer Success?
🎥 Video: SALES vs. CUSTOMER SUCCESS — Account Ownership
🎥 Video: Increasing UPSELL Revenues with CUSTOMER INTELLIGENCE Tools
🎙 Podcast: The Surf and Sales: Modern Customer Success with Irit Eizips
Whenever you’re ready, here are three ways to build, optimize, or scale your Customer Success practice:
1. Enhance Your Customer Success Approach — Grab a free copy of our Customer Success templates and infographics to streamline your strategies. Click Here
2. Join Our YouTube Community — Explore Customer Success insights and strategies with industry experts. Learn from professionals about optimizing partner relationships in the tech sector. Click Here
3. Connect with Us on LinkedIn for Growth — Looking to elevate your Customer Success? Connect with us on LinkedIn for engaging discussions and insights. Follow our page and reach out directly to start a conversation about your business needs. We're here to guide you toward success. Connect on LinkedIn